Celtic Technologies - Case Study

About

Established in 1992, Celtic Technologies provides a first rate, integrated service for the design and construction of sustainable remedial schemes for brownfield sites and specialise in on-site Soil and Groundwater Treatment. They have experience working across a variety of industries, including; nuclear, oil and gas, chemical, property and utilities.

Celtic has gained vast experience in the management of environmental liabilities, along with the preservation of the environment, the nature of Celtic's work means that they work to improve the environment for future generations.

Their goals are to help customers protect land assets, minimise environmental liabilities and realise real value from contaminated sites. Celtic has a very close working relationship with the Environment Agency during the early stages of any project.

Problem

Celtic Technologies had an existing I.T support contract with a company in Cardiff which is where their head office is based. The office based in Warrington experienced difficulty when their PC's had problems that can not be fixed remotely and there became a growing need for an I.T engineer to be present at the office as the number of staff increased.

The important aspect of the strategic decision to use it4 was due to our location.

Solution

it4 standard maintenance agreement which includes:

• Initial site inspection
• First line telephone support
• Qualified engineers in all aspects of the I.T industry
• Full onsite & offsite assistance
• Problems solved remotely
• The very latest technical advice and recommendations
• it4 systematic reminders and automatic software upgrades
• Your own dedicated engineer who'll understand the needs of your business and who'll advise you on the latest developments.
• On site support & training